About Your Order

You can place orders through our website by accessing the Products side menu, through the phones 961-591-344, 690-006-226 or through our email.

You will receive your order the day after placing it, "from tree to table in 24 hours". If you wish to place orders outside the peninsula, please contact us.

Orders close at 13:00 hours each day. Those placed after 13:00 hours will be pending delivery for the next day, if that day is Thursday they will arrive the following Tuesday.

If you will not be home on the delivery day, you can specify another address in the order (work, family, trusted person). In any case, if you do not have this possibility or your order has not arrived by 19:00h on the delivery day, contact us through the phones 961 591 344 - 690-006-226, where we will assist you without problem. If we do not answer the phone, leave us a message and we will take care of everything.

If you are not at your home when the transport arrives, they will leave you a note. If you wish, you can call them and tell them the specific time you want them to come the next day to make the delivery, or you can go to the delegation where your order is.

Before signing the delivery note, check the merchandise, if you detect any problem, let the delivery person know. The order will enter a delivered state but not in optimal transport conditions, this means that you can keep that order, and we will send you another one in conditions and at no cost to you.

All our prices include VAT and transport.

For any questions or orders call 961-591-344, 690-006-226 or by Email. Customer service hours are from 9:00 to 19:00 hours.